Winter 2020-2021

In order for you to prepare your stay with serenity, we have decided to make our general sales conditions more flexible.

 

For the flexible rates: 50% of the total amount of the booking at the time of booking.
Cancellation with no penalties until 30 days prior to arrival.
Cancellation between 30 days and 15 days prior to arrival: 50%.
Cancellation less than 15 days before the arrival: 100%.
The balance must be settled 15 days prior to arrival.

For the ultra-flexible rates: 10% of the total amount of the booking at the time of booking.
Cancellation with no penalties until 2 days prior to arrival.
Cancellation less than 2 days before the arrival: 100%.
The balance must be settled at the check-in.

Special Covid-19 policy: free credit of the booking:
If French government decides French borders or ski resorts to close.
If French government forbids a country (or a French region) to travel.

 

Procedure: welcome & prevention

More information