General Information and Access

Galliweidli, 3823 Wengen, Switzerland.

No, valet parking is not available.
None – Wengen is car-free.
No, there are no garage facilities at the hotel.
The closest major airports are Basel (BSL), Zurich (ZRH), and Geneva (GVA), each under three hours away by public transport or car.
Travel by car or consult www.sbb.ch for detailed public-transport itineraries.
A taxi transfer typically costs about CHF 600 per trip.

Yes – Wengen Station (450 m).

Wengen is car-free; everything is walkable or reachable by bike or e-bike.

Yes, we offer a "Meet & Greet" service with luggage pick-up and valet service from Lauterbrunnen. The rate is 180 CHF per room per way. Reservations must be made at least 2 weeks in advance, subject to availability. Train tickets to Wengen are not included. Contact our team to book your porterage.

Rooms and In-room Amenities

Yes, daily housekeeping is provided.
A range of rooms and suites is available.
Flat-screen TV, Wi-Fi, telephone, and Bang & Olufsen Bluetooth speakers.
Yes, ice delivery is available on request.
Please visit reception to purchase branded items.
The hotel is entirely non-smoking indoors; smoking is only allowed in designated outdoor areas.
Yes, room service is available.
Yes, every room has an en-suite bathroom.
Yes.
Grown Alchemist toiletries, safe, TV, minibar, Wi-Fi, hairdryer, and coffee/tea maker.

Arrival, Departure, and Formalities

Check-in from 3 PM; check-out before 11 AM.

Repair costs equal to the value of the damage will be charged.
Early check-in is possible, subject to availability.
Check-in is available 24 hours a day.
A valid photo ID and credit card are required at arrival.
Yes, complimentary luggage storage is offered.
Yes, the full room rate will be charged for early check-out.

Additional Services

Yes, laundry and dry-cleaning services are available.
Yes.
Contact the reception desk to arrange a wake-up call.
Meeting and banquet facilities are available.
Yes – a compact fitness room equipped with Technogym machines.
Every guest room is equipped with an in-room safe.
Yes – address it “c/o” the hotel and include your room number.

Pets

Yes, one small pet per room is welcome.

Small pets are welcome; the hotel may decline animals considered dangerous or disruptive. Dogs up to 25kg are welcome.

One small pet per room.

Dogs up to 25kg are accepted.

A charge of CHF 25 per pet, per night applies, which includes a pet bed and bowls for the duration of your stay.

Yes, the CHF 25 per pet, per night charge is refundable.

They can, though our housekeeping colleagues won't enter or clean the room while a pet is alone inside.

Pets are welcome throughout the property, with one exception: the wellness area.

Yes — a pet bed and bowls are provided for the duration of your stay, included in the nightly charge at no extra cost.

Yes, parks and walking areas are available nearby.

We don't offer pet-sitting, dog-walking or veterinary services ourselves, but we're happy to help you find a suitable provider nearby.

Yes, do let us know at booking so we can prepare your room accordingly — though we'll always do our best for you, even without advance notice.

Payment and Reservation Policies

Yes.
No.

For detailed information, please refer to our Terms and Conditions page.

For detailed information, please refer to our Terms and Conditions page.

For detailed information, please refer to our Terms and Conditions page.

For detailed information, please refer to our Terms and Conditions page.

American Express, Visa, Mastercard and China UnionPay.

Breakfast and Other Services

Yes. A buffet breakfast is included.
No.
No, provided your departure does not coincide with seasonal closure.

Leisure and Attractions

Our Guest Experience team will curate activities tailored to your interests.
Seilpark Interlaken (8 km) and Kursaalpark (9 km).

Three swimming pools, Wi-Fi, one restaurant, fitness centre, two bars and a sun terrace.

Brasserie Belvedere, Sonnenbad terrace and two bars.

Restaurant Da Sina (150 m), Pizzeria Il Canto (200 m), Restaurant Bernerhof (200 m).
Crystal Bar.
English, French, German, Italian, Portuguese and Spanish.
Yes – Guest Relations provides concierge services.
grandhotelbelvedere@beaumier.com or +41 33 856 67 00.
Please use the same contact details.
Our Guest Experience team will organise bespoke activities for you.
Yes.
Yes. Park in Lauterbrunnen and continue to Wengen by train.
Yes – Wengen is connected via the Wengernalp Railway.
Cable car to Männlichen with the Royal Walk, and the Lauberhorn World-Cup ski trail down to Burglauenen.
Yes – trails to Kleine Scheidegg or Lauterbrunnen via Wengwald start nearby.
Yes, the car-free village offers direct access to the Jungfrau ski region.
Yes – Lauberhorn ski races in January and the Chästeilet cheese festival in September.

Families & Children

Yes — our connecting Prestige Family rooms sleep up to four guests, and our Junior Suites, which include a sofa bed, sleep up to three.

Prestige Family rooms are designed with families in mind, thanks to their two connecting rooms. Junior Suites include a sofa bed. We don't publish a specific recommendation by children's age.

Yes, extra beds and cots can be arranged, depending on the room type.

We don't currently offer activities or facilities specifically for children.

Children aged 0–2 stay free of charge. Additional accommodation charges apply from age three onwards.

We have a heated indoor/outdoor pool. Children under thirteen can use it from 8am to 6pm; from 6pm to 8pm, the pool is reserved for guests aged thirteen and over. Children under sixteen must be accompanied by an adult.

We don't offer a kids' club or babysitting services.

Yes, both Brasserie Belvedere and Sonnenbad are child-friendly and offer children's menus.

Yes, highchairs are available in our restaurants.

Yes, the hotel suits families with toddlers and young children well. We simply ask parents to supervise their children, particularly around the pool and outdoor areas.

Nearby highlights include Männlichen, reached by cable car from Wengen, with its Royal Walk, and the Jungfraujoch, reached by train. Our Guest Experience team is happy to help families choose activities that suit them.